Five steps, and we will walk you through every one.

We plan on one teacher to every four children under two, and one to every eight for children two and over. That is better than the minimum set for all-day centres in the Education (Early Childhood Services) Regulations, which is one to five and one to ten.

Ratios are a floor, not a description of a room. When you come in, ask how many teachers are on the floor in the room your child would be in that day, and we will tell you the real number.

Please keep them home if they have had vomiting or diarrhoea in the past 48 hours, a temperature, or anything infectious. It is hard on a working week, we know, but it is how we keep it from going round the whole centre.

If your child becomes unwell while they are here, we will ring you. Until you arrive they stay comfortable, somewhere quiet, with a teacher they know. For chickenpox, measles, hand foot and mouth and similar, we follow the Ministry of Health exclusion periods, and we will let you know when something is going around so you are not caught out.

The under twos have their own sleep room and sleep to their own routine rather than to a timetable. Tell us what you do at home and we will follow it as closely as we can.

Older children who still nap have a quiet space to use. If your child has finished with naps, they will not be made to lie down and wait for the others.

Lunch, a drink bottle, a change of clothes, and a sunhat from September through to April. Nappies and wipes if your child is still in them. Morning and afternoon tea are provided here.

Name everything. Fifty children and one lost gumboot is a long afternoon.

Tell us at enrolment and we will write it into your child's file and onto the kitchen wall. Anything serious gets a plan agreed with you before the first day, and every teacher on the floor knows it.

Medication is stored out of reach, given only with your written authority, and signed for each time. If something changes mid-term, tell us that morning rather than waiting for a form.

Yes. We opened in 2023, and our first Education Review Office evaluation was in September 2025. ERO publishes every report in full, so rather than quote the bits that suit us, here is the whole thing: read our ERO report.

It is worth reading for any centre you are considering, not just ours.

Yes. All day and part day both work, and plenty of families here do two or three days rather than five. What we have available changes through the year, so the honest answer depends on when you want to start and which days you need.

Give us a call and we will tell you straight away whether we can do it.